Privacy Policy

Effective Date: 01/02/2025

1. Introduction. Welcome to Home-School Tutoring Chester, Wrexham & Merseyside. ("we," "our," "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our online tutoring services.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Collect. We may collect the following types of information:

Personal Information: Name, email address, phone number, payment information, and other details you provide when signing up.
Account Information: Username, password, and preferences.
Tutoring Session Data: Recordings, chat logs, and session notes (if applicable).
Technical Data: IP address, browser type, device information, and cookies.

3. How We Use Your Information. We use the collected data for the following purposes:

To provide and improve our tutoring services.
To communicate with you about your account, sessions, and updates.
To process payments and prevent fraud.
To comply with legal obligations.
To analyse usage trends and improve user experience.

4. How We Share Your Information. We do not sell or rent your personal information. However, we may share it with:

Tutors: To facilitate tutoring sessions.
Service Providers: Payment processors, analytics services, and hosting providers.
Legal Authorities: If required by law or to protect our rights.

5. Data Security. We implement security measures to protect your data, including encryption and secure servers. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices. You have the right to:

Access, update, or delete your personal information.
Opt-out of marketing emails.
Request a copy of your data.

To exercise these rights, contact us at jen@homeschooltutoringcwm.com

7. Cookies and Tracking Technologies. We use cookies to enhance user experience, analyse site traffic, and personalize content. You can control cookie settings through your browser.

8. Third-Party Links. Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.

9. Children’s Privacy. Our services are intended for users aged 5 and older, with parent or career permission. If we learn that we have collected data from a child under 5, we will take steps to delete it.

10.Changes To This Policy. We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

11. Contact Us. If you have any questions, please contact us at: Home School Tutoring Chester, Wrexham & Merseyside jen@homeschooltutoringcwm.com